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Spotted Safety Support Desk

We are dedicated to providing clear, responsive support for Spotted Safety on iOS.

Emergency Notice: Spotted Safety cannot provide emergency response, monitoring, or law enforcement dispatch. If you are experiencing an emergency or immediate threat, contact local emergency services (dial 911 in the United States) immediately.

Contact Our Support Team

For technical inquiries, bug reports, or questions regarding local data management:

Email: christopher.swofford@gmail.com
Developer Entity: ClearPass Technologies LLC
Response Time: Typically within 1 business day.

Frequently Asked Questions

Where is my data stored?

100% on your iPhone. Spotted Safety does not sync your records to external servers, cloud databases, or remote telemetry systems.

How do I back up or transfer my records?

Go to Settings > Export All Local Data (JSON) to export your complete personal database. You can save this file securely to your Files app, a password-protected thumb drive, or share it via the native iOS share sheet.

How does App Lock work?

App Lock utilizes iOS Face ID, Touch ID, or your device passcode to shield the screen from casual observation when returning to the app.

How do I manage my Spotted Plus subscription?

Spotted Plus is billed through Apple In-App Purchase. You can manage or cancel your subscription anytime in your iPhone Settings under Apple ID > Subscriptions.